Frequently Asked Questions

Yes. Same-day service is our standard, not an upsell. Call us before 2 PM and in most cases a technician can be at your home that same day. We serve all of Tampa Bay 7 days a week, including weekends.

We serve all of Tampa and surrounding communities including South Tampa, Tampa Palms, Carrollwood, Westchase, New Tampa, Brandon, Riverview, Wesley Chapel, Lutz, Land O'Lakes, and Valrico. If you're not sure whether we cover your area, just call us at (813) 722-0777.

Yes. All of our technicians are fully licensed, background-checked, and insured. We are a professional, locally operated company — not a contractor marketplace. Every technician who enters your home works directly for us and meets our quality standards.

We repair all major brands including Samsung, LG, Whirlpool, GE, Maytag, Bosch, KitchenAid, Frigidaire, Electrolux, Sub-Zero, Viking, Thermador, Kenmore, Amana, Fisher & Paykel, Miele, and more. If you don't see your brand listed, call us — chances are we service it.

The fastest way is to call us directly at (813) 722-0777. You can also use the contact form on our website. Once you reach out, we'll confirm your appointment time — usually the same day or next morning.

Repair costs vary by appliance type, brand, and the nature of the problem. Most common repairs range from $80–$300. We always provide a clear, upfront quote before beginning any work — no hidden fees or surprise charges. Our diagnostic fee is applied toward the cost of repair if you proceed.

Yes, we charge a diagnostic fee for the technician's visit and assessment. If you choose to proceed with the repair, this fee is credited toward your total repair cost. We'll always tell you exactly what's wrong and what it will cost before touching anything.

A good rule of thumb: if the repair cost is less than 50% of the cost of a new appliance, repair is usually the smarter choice. Our technician will give you an honest recommendation — we won't push you toward an unnecessary repair if replacement makes more sense. We're here to help, not upsell.

Yes. All our repairs include a warranty on both parts and labor. If the same issue comes back within the warranty period, we'll fix it at no additional charge. We stand behind our work.

Most repairs take 1–2 hours. Our service vans are stocked with the most common parts, so the majority of repairs are completed in a single visit. In rare cases where a specific part needs to be ordered, we'll schedule a follow-up as soon as it arrives — usually within 1–3 business days.

Yes, an adult (18+) needs to be present during the repair. This is for both safety and so we can explain the diagnosis and get your approval before any work begins. We'll give you a confirmed appointment window so you don't have to wait around all day.

Yes. We offer emergency same-day and after-hours repair for urgent situations — especially for refrigerators and freezers where food spoilage is a concern. Call (813) 722-0777 and we'll do our best to get a tech to you as quickly as possible.

Yes. We repair commercial appliances for restaurants, laundromats, hotels, offices, and other businesses throughout Tampa Bay. We offer priority scheduling for commercial clients and understand that downtime costs money. Call us and we'll prioritize your call.